Check the following:
- Is the machine plugged in and switched on?
- If you’ve just dispensed a large volume of water, you may first have to wait for further water to fill up and re-chill / re-heat
- Is the mains water flowing into the cooler? Check by tracing the tubing connection from the back of the machine to the installation point. If the pipework is not in line with the installation, try to gently tug this to get it inline. If this happens, you will start to hear the water filling the machine.
- Another possibility (especially if you find the unit not dispensing in the morning where it was working the night before) is that the anti-flooding water block device has shut off the water supply. Follow the below instructions to reset this:
4.1. Please make sure filter is not broken and all piping attached.
4.2. Please turn off black shut off valve 90 degrees (clockwise)
4.3. Unscrew Grey Adapter from Water Block
4.4. Push Red Button in the middle of water block. If it clicked or was pushed then it was reset
4.5. Put back adapter tightly
4.6. Open valve on step 2 and see if any leak occurs
4.7. Check on the tap if water running
Still no joy?
Contact us to arrange a call-out for the soonest available opportunity